Customer Service Coordinator

5 days left

Ross-on-Wye, Herefordshire (GB)
11 Nov 2020
02 Dec 2020
Full Time

Customer Service Coordinator 


We require a self-motivated, enthusiastic, driven individual with a strong administration background to act as our primary contact for all incoming enquiries from existing (and new) customers. 


Excellent communication (written and verbal) essential along with a ‘can do’ attitude is essential. 


Tasks to include:

  • Order processing (quotation through to final despatch) for our global customer base ensuring that we deliver to our customer expectations.     
  • Generate sales leads via telephone and other designated methods. 
  • Account management of existing/new customer accounts.
  • Communicating with customers to book engineer servicing visits at customer sites.
  • Creating and sending invoices to customers. 
  • General administration tasks.



Essential skills:

  • Proven track record / experience in a customer focused & sales environment.
  • Ability to build strong relationships with team & customers.
  • Communication, interpersonal and negotiation. 
  • Highly organised and excellent time management.  
  • Can work well within a team or on their own initiative.
  • High level of attention to detail.


Based at Ross-on-Wye office but potential for working from home
Full time role 

33 days holiday inclusive of bank holidays


Please apply with full CV to 


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