Sales and Service Administrator

South East, GB
Closing date
30 May 2022

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Sales and Service Administrator- £22,000- £26,000- Long Hanborough, Oxfordshire The Role Do you possess previous administration or customer service experience? Are you computer literate and proficient in Microsoft Office packages? If so, we have an exciting opportunity for you. We are a global market leader in the design and manufacture of cooling systems for X-ray crystallography, looking to appoint an experienced Sales and Service Administrator on a full-time, permanent basis. Key Responsibilities The key responsibilities of a Sales and Service Administrator include, but are not limited to: Day-to-day administration of the sales and support teams, order processing, and fulfilment. Setting up and maintaining new accounts. Monitoring production schedule and proactive customer communications in order fulfilment. Creating quotes for new prospects, spares, and service contracts with the support of the service and sales teams. Coordination of service visits by our engineers, including internal ordering of parts, assistance with travel arrangements and liaising with customers to finalise arrangements. Providing administrative support to the Head of Sales & Marketing. Tracking deferred revenue, loaner stock/fixed assets to ensure records are updated, and annual audits of these can be carried out. The Company Oxford Cryosystems is a market-leading manufacturer of specialist cryogenic instrumentation and software in X-ray Crystallography. It also manufactures a range of Gifford McMahon Cryocoolers. The company's roots stem from the design and manufacture of the original Cryostream Cooler in 1985, which immediately became the system of choice for cooling samples in X-ray diffraction experiments. The range of products for use in sample cooling has expanded over the last twenty-five years to include liquid-free systems, helium coolers, and specially adapted systems for use with powder samples. Today, the company is considered the global market leader in X-ray diffraction sample cooling. Our "Coolstar" range of Gifford McMahon Cryocoolers is a complementary range of products in applications as diverse as vacuum pumps and astrophysics. These single and two-stage coolers are well-known for their compact size and ease of use, allowing them to be easily integrated into OEM applications. The Benefits
• Salary £22-£26k, depending on experience.
• Employer pension contribution of 5% with the option to salary sacrifice.
• Discretionary bonus scheme with annual bonus up to 7% of salary dependant on company and individual performance.
• 25 days holiday including 3 days to be taken between Christmas and New Year.
• Life insurance cover at 4 x annual salary.
• Option to join Share Incentive Plan to purchase shares in the parent company, Judges Scientific plc, pre-tax with a company matching contribution of up to £600 per year. The Person The key skills and qualities of a Sales and Service Administrator are: Proven experience in an administrative or customer service role. High attention to detail and an excellent level of accuracy are essential. Well-developed numeracy skills. An excellent understanding of computer systems, particularly Excel and other Microsoft Office packages The ability to work using your own initiative and within a team environment. Excellent communicator and a clear & confident telephone manner. If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, please click the apply now button to find out more.
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