Concierge / Front Office - London

Employer
Royal Lancaster Hotel
Location
London, GB
Salary
£23,920 per annum
Closing date
2 Jun 2022
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Concierge / Front Office - London Are you the type of person that gets out of bed on the right side every day? If so, we'd like you to come and join our happiness as a Concierge Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it's our people that deliver it with their fun and caring attitude. We are always on the lookout for development opportunities, moments to grow, while helping our colleagues reach their potential and opening the door to their next opportunity. As a "We Always Care" employer", you will be provided with tailored development plans, trainings and apprenticeship opportunities to develop your career Joining our independently owned and 5 Star service hotel as a Concierge, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks: Joining our independently owned and 5-star hotel as one of our Concierges, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:
• Complimentary night stays for 2
• Employee discounts of up to 50% food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)
• Employees and Friends & Family rates across our sister properties
• Complimentary meals on duty
• Refer a friend bonus up to £200 per referral
• Cycle to work & workplace pension schemes
• Annual season ticket loans
• Annual long service awards
• Special welcome to work breakfasts
• Employee recognition schemes and Social Committee events including gala dinners and much more In your role as one of our concierges you will truly affect the guest's overall experience by providing exceptional hospitality service at every touchpoint. You will always be the point of contact to any guest who is looking for a wide variety of requests from restaurants, bars, clubs, events, museums etc. If you are passionate about hospitality and have experience as a Concierge in a high-volume hotel environment, then we want to hear from you. We're more concerned with what's in the glass not whether it's half full or empty so come and pour some happiness into yours by joining our award winning family JoinOurHappiness
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