Commercial Operations Manager - Logistics /Freight

We are now recruiting for a Commercial Operations Manager based in the Isle of Man. My client is happy to consider both locally based or relocating candidates from the UK

Role Summary
You will act as the central link across freight and logistics operations, finance, HR, and systems to ensure the freight business runs efficiently, compliantly, and profitably. You will manage key processes, support staff, oversee systems, and provide insights to help decisions.

Key Duties
Help resolve day-to-day operational issues
Operations & Customer Onboarding
Oversee billing, debt control, claims, and pricing
Ensure compliance (PODs, insurance, terms, audits)
Manage and improve freight systems and processes
Support HR activities and manage parts of the team
Provide reporting and analysis to support decisions

Skills & Experience
Experience in freight/logistics (essential)
Knowledge of billing, claims, and commercial processes
Familiar with freight systems (e.g., MultiFreight)
HR or people management experience
Strong analytical and problem-solving skills
Good communication and teamwork
Good analytical, communication, and organisational skills
Organised with attention to detail

Salary and Benefits
Salary 45,000 to 55,00 flex
Contributory pension
25 days holiday
Private Healthcare
Lower Tax rates - living in the Isle of Man
Plus other benefits