CRM Administrator

  • Job Reference: 1285634364-2
  • Date Posted: 3 April 2024
  • Recruiter: Hays
  • Location: Bristol, Gloucestershire
  • Salary: £26,000 to £26,500
  • Bonus/Benefits: + benefits
  • Sector: Administration, Seasonal Work
  • Job Type: Permanent

Job Description

CRM Administrator

Your new company
Hays is working with a manufacturing organisation in Bradley Stoke, Bristol.

Your new role
The organisation are looking for a CRM Administrator who is passionate about customer service and has knowledge of order processing. Salary for the role is up to £26,500 p/a. Main duties include:

  • Maintain exceptional service to customers by email and telephone
  • Receive orders from customers and accurately record them on the database
  • Process refunds and coordinate with logistics
  • Booking transport for despatch
  • Maintenance of client databases
  • Ensure health and safety compliance
What you'll need to succeed
  • Educated to A Level Standard or equivalent
  • Customer service knowledge and experience is essential
  • IT skills - SAP essential
  • Experience of sales processing
  • Exceptional communication skills
  • Highly organised
  • Resilience
  • Ability to work well in a high-paced environment
What you'll get in return
  • Competitive salary
  • Flexible working arrangements
  • 23 days holiday + bank holidays, increasing with length of service
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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