Quality Assurance Manager

1st Step Solutions are supporting a building services engineering company who have an opportunity for a Quality Assurance Manager based in Grays, Essex.
Our client delivers Mechanical, Electrical & Plumbing solutions across commercial, industrial and residential sectors.

Role Overview
Our client is seeking an experienced and driven Quality Assurance Manager to lead and develop our quality systems across mechanical and electrical projects. The successful candidate will ensure all works meet required standards, client expectations, and regulatory requirements, driving continuous improvement across the business.

Key Responsibilities
Develop, implement, and maintain company Quality Management Systems (QMS)
Ensure compliance with ISO standards, industry regulations, and client requirements
Carry out internal audits and manage external audits
Prepare and maintain project-specific QA documentation
Review ITPs, RAMS, and quality plans
Conduct site inspections and quality audits
Identify non-conformances and implement corrective actions
Support project teams to improve quality standards
Manage snagging, defects, and handover documentation
Produce quality performance reports for senior management
Lead continuous improvement initiatives
Liaise with clients, consultants, and subcontractors

Skills & Experience
Essential:
Proven experience in a QA / Quality Manager role (construction or MEP preferred)
Strong knowledge of ISO 9001 and quality systems
Experience carrying out audits and inspections
Excellent report writing and documentation skills
Strong communication and leadership skills
Ability to manage multiple projects
Desirable:
Experience in MEP or building services
Lead Auditor qualification
Knowledge of ISO 14001 & ISO 45001
NEBOSH or similar H&S qualification
Experience with client audits

On Offer
Competitive salary (DOE)
Company car / allowance
Career progression opportunities
Training & development support
Pension scheme
Holiday entitlement
Private Health Care