Travel Consultant

  • Job Reference: 1509073864-2
  • Date Posted: 30 November 2024
  • Recruiter: C&M Travel Recruitment
  • Location: Thornbury, Gloucestershire
  • Salary: £24,000 to £26,000
  • Bonus/Benefits: Fam Trips & Travel Concessions
  • Sector: Hospitality & Tourism
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Travel Consultant
This well established retail travel company have a reputation for providing a truly professional service, and their team of experts are skilled at providing a personalised approach to match customers to their dream holidays. They now have a new opportunity for a Travel Consultant to join their growing retail team. Salary of 25k to 26k plus commission with an OTE of up to circa 35k. Candidates with experience in retail sales with a passion for travel will also be considered.

Travel Consultant - Role & Responsibilities:

  • Provide a friendly, professional service to customers both face to face or over the phone to determine travel needs, budget and preferences.
  • Use sales ability to book all elements of the trip including upselling extras such as transfers, excursions, and insurance etc.
  • Provide advice to customers using expert knowledge of destinations, cultures, weather and activities.
  • Offer a customer focused after sales service, to collect payments, deal with any questions and handle any amendments & cancellations etc.
  • Build and maintain excellent relationships with suppliers and tour operator partners.
  • Conduct own research to build and main strong destination knowledge and stay abreast of industry trends.
  • Maintain an accurate record of bookings, payments, transactions, phone calls and meetings.
  • Represent the company as required to attend travel events & conferences.

Travel Consultant - Skills & Experience Required:

  • Experience working as a travel consultant, or in retail sales with a passion for travel and / or have studied travel & tourism.
  • Knowledge of popular holiday destinations.
  • Ability to deliver high quality customer service and passion for creating exceptional travel experiences.
  • A genuine passion for travel, and an interest in following travel trends and events.
  • A positive approach with experience and success in a sales role.
  • Excellent communication skills, both written and verbal and numerical competence.
  • Exceptional customer service skills.
  • Strong attention to detail and accuracy skills.

Travel Consultant - Additional information:

  • Salary dependent on experience, 24k to 26k basic plus commission, OTE up to circa 35k.
  • 100% office based in retail travel store.
  • Working Monday to Friday 9 to 5.30 with 1 in 3 Saturdays 9 to 1.30 (half day off in lieu)
  • Regular fam trips

Please apply for the position of Travel Consultant online or email your cv to (url removed)

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)